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Customer service: Employee training and further education in CRM

Speaker Customer Service – Customer service is one of the biggest challenges in the daily work of all companies and agencies. In customer service, whether you are a consultant, a salesperson or a simple information provider (call center), you are faced with a conflict between the interests of the company and those of the customer. […]

Social Media Marketing Keynote Speaker Lima

Information, whether from friends, news or even interesting knowledge, reaches us faster than ever before. Not only yesterday, the digital transformation in companies throughout Germany has been in full swing, none of us has ever been felled in his profession. Communication It reaches us today with smartphones fast, as never before in history.